Frequently Asked Questions (FAQ) — HYD Optical Transport
Frequently Asked Questions (FAQ)
Browse the topics below—from customization and MOQ to compliance and testing—or use the search bar to find what you need. Our engineering team is always here to help.
Can you customize the system?
Yes. We tailor DCI/OTN and CWDM/DWDM solutions—interfaces, capacity, protection (1+1/OLP), management (NMS/Web/CLI, Netconf/YANG), and mechanical/power options—to your requirements.
Can you match an existing design or vendor spec?
Yes. We align to your reference (form/fit/function) and support open standards (e.g., OpenZR+/OpenROADM). Lab validation ensures interoperability and target performance.
How do you guarantee product quality?
Qualified sourcing, strict IQC/IPC/OQC, optical/electrical characterization (OSNR, dispersion, BER), thermal/burn-in, and full ERP/MES traceability ensure consistency across every batch.
Are your products certified? Any restricted substances?
Product-level compliance includes CE/FCC/UL/TUV/CSA as applicable. RoHS/REACH documentation and test reports are available upon request.
What is your MOQ?
In-stock models: typically 1 unit. Customized builds: typically ≥5 units, depending on configuration.
What certifications do you have?
ISO 9001 QMS, with product safety/EMC certificates and reports (CoC, CE/FCC/UL, etc.) available by model.
Do you provide samples?
Yes. Evaluation/demo units and sample optics are available for lab testing (conditions may apply).
How long is the delivery time?
Standard orders typically ship in 3–7 days. Customized configurations are usually 7–15 days, depending on BoM and quantity.
Contact Us
Still have questions? Our experts are ready to help. Contact us for a personalized consultation.
Expert Integration & Customization
Our senior optical engineers leverage a mature portfolio of DCI/OTN platforms and CWDM/DWDM modules to deliver precise customization and form/fit/function matching. From compact DCI BOX to coherent 100G/200G/400G line cards, we meet multi-vendor interoperability targets (e.g., OpenZR+/OpenROADM) and tailor interfaces, protection, and O&M to your requirements.
Industry-Leading Speed
Accelerate your rollout with rapid cycles: lab configurations in 1–3 days, standard builds shipping in 3–7 days, and pilot-friendly MOQs (1 unit for in-stock models; ≥5 units for custom). Move fast, validate quickly, and scale without risk.
Certified Quality & System Assurance
Quality is built into every stage. We operate under ISO 9001 and provide product-level safety/EMC compliance (CE, FCC, UL, TUV, CSA) plus RoHS/REACH. Advanced ERP/MES ensures full serial-level traceability and batch-to-batch consistency—your assurance of reliable optical transport at scale.